To win in the marketplace you must first win in the workplace - Doug Conant, CEO of Campbell’s Soup The people who work for you are the lifeline of your business. It doesn’t matter which industry you are, it’s the same. There is a very sacred relationship: employer-employee one. It has to be positive for both of them to be successful. It is a very sad state of affairs. This relationship deteriorates as the business stabilizes or scales to the next level. Might be that they get comfortable for their own good. They got distracted by other priority tasks. Whatever the reason, the worst thing they can do is to come across like organisations that don’t care. This is where the rubber meets the road, the employee decides on whether to stay or move on. The moment the employee exercises his veto power, the caring reappears magically. This does not come without a warning. There are several indications which come up. Let me list the top 4 and the most important one:
The list is endless; I accept, but these symptoms are easy to detect and stop the system from getting rot. Why should we do that? Isn’t it too expensive? In today’s cutthroat business world, Organisations do not care about you. They cannot take care of you. All the employee motivation and employee engagements are only on paper and theory. No one has time to put in place, even the first few lines of that policy. Let me take a very simple case, does the bank care about you. NO, they only want your money. They don’t care about you, it’s the plain truth. Neither does your hospital or your company cab service. Does your car dealer really care about you when they ping you for a service reminder? I am surprised that people get amazed when they discover this. Why this amazement? It’s because they are people, simple human beings. What does that mean, they can care. People care for people, but I do not think organisations can. It’s only when demands and regulations (Red-tape bureaucracies) get in the way caring fades. So do I mean to say that Organisations cannot care? No, I definitely say they can care. Then how? If the organisation can fill in caring people at sensitive posts. Simple, fill them in with people and get corporate out of the way. The caring culture will germinate and sustain for a long time. There is a simple way to get into this habit. When you free up your employee to behave like people, caring culture germinates. As opposed to looking at them as pure profit maximising machines. If done so, caring can’t help but grow. So let us put ourselves in the corporate shoes and think for a moment. In the short run, not caring saves money and brings profits. Don’t bother improving the facilities, let the cubicles become smaller. Don’t worry about those small customers, etc. It may seem to work, but only for a short time. They may be busy. Hiring people and improving infrastructure costs money, effort and time (Triple constraints) So what is my conclusion? In the long term, caring pays multifold by itself. Those organizations which put extra efforts, go the extra mile are always rewarded. Their reward is Sustainability and Loyalty. Finally, not to mention that caring makes us more humane, it’s worth it.
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22/2/2023 14:43:55
Thanks for sharing your ideas and thoughts! We take the time to get to know our clients and candidates. Our consultative approach means we match people not only to their perfect role, but also to their ideal environment. And that’s a win for everybody.
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22/1/2024 12:58:53
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AuthorVasudevan is a Leadership Mentor and an Executive coach. I run an online website geared towards helping creative entrepreneurs and future managers to build their dreams. Archives
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